In result of the 1,000 complaints it received last year, Ofcom slapped a £3m fine on TalkTalk and its Tiscali UK subsidiary for incorrectly billing more than 65,000 customers for services they had not received.
Operator doubles broadband footprint with BT deal.
Orange has opened up a new front in the fight for broadband customers after abandoning its U.K. fixed-line network and cutting a deal with BT Group to offer better high-speed internet, The Times reported, without specifying its sources.
LONDON – France Telecom’s Orange has struck a deal to offer broadband services via BT’s (BT.L) network in Britain to increase its coverage and improve its Internet offering.
As part of the same deal, British Telecoms carrier BT will take over Orange’s existing fixed-line infrastructure, which currently covers about 65 percent of the population, and incorporate it into its own network.
Orange, which is merging with Deutsche Telekom’s T-Mobile in Britain, will then provide customers with broadband products via BT.